Privacy Policy for Syndicate Casino
Syndicate Casino acknowledges the trust placed by its players and ensures that all personal data is handled securely and respectfully. The following policy explains how information is collected, utilized, and protected during its handling. It is advised to review this document carefully to stay informed and make decisions accordingly.
Data Processing Obligations
This privacy policy outlines Syndicate Casino’s obligations in processing player data, in line with the relevant gambling regulations. This processing is critical for enabling participation in games and other services.
The website is operated by Dama N.V., a company registered in Curaçao, and its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. is licensed by Antillephone N.V. as per gambling regulations. Acceptance of this privacy policy is mandatory for using the services, and it is important to regularly check for updates. Continuation of service use signifies consent to any changes made.
Collection of Information
Syndicate Casino collects a variety of personal data through its platform, including but not limited to:
- Information provided at registration and during communication, such as names, contact details, and identification documents.
- Records of interactions across various communication methods.
- Transaction details and usage patterns on the website.
- Documents needed for identification verification and regulatory compliance checks.
These measures are taken to ensure both a seamless user experience and compliance with industry regulations, ensuring transparency and trust.
Use of Collected Information
The information gathered is used to:
- Process bets and transactions efficiently.
- Offer the required services and provide support.
- Complete necessary verification and compliance checks.
- Offer promotional content, subject to user consent.
- Meet legal obligations, including anti-money laundering requirements.
- Track and monitor activity to prevent illegal or fraudulent actions.
- Perform aggregated market research and analytical functions.
The information you provide is vital for sustaining a secure and reliable gaming service while also adhering to regulatory requirements for user safety.
Marketing Communications
With player consent, personal data can be used to send promotional communications about products or services. Users can opt out of these messages at any time through their account settings or by contacting customer support.
Disclosure of Information
Syndicate Casino does not sell or rent personal data to third parties. However, the data may be shared within its business group or with service partners to fulfill services or meet legal requirements. Data may also be shared with third-party processors as necessary.
Data Security and Retention
Syndicate Casino prioritizes the security of personal data, complying with all legal requirements. Data is retained in accordance with legal requirements, for a minimum of five years following the closure of an account, as per anti-money laundering regulations.
Cookies and Tracking Technologies
Cookies and similar tracking technologies are used to enhance website functionality, analyze user behavior, and aid marketing efforts. Players can manage their cookie preferences through browser settings, although restrictions may affect website performance.
Your Rights and Contact Information
Players have the right to request corrections, updates, or limitations regarding the use of their personal data. Syndicate Casino has appointed a Data Protection Officer (DPO), who can be contacted for any concerns. Under GDPR regulations, users can also lodge complaints with relevant supervisory authorities.
This privacy policy reflects Syndicate Casino’s commitment to safeguarding user privacy while delivering a secure and compliant gaming experience. Any concerns or requests related to data usage can be directed to the casino’s contact points for resolution.
